PRIVACY
POLICY
This Privacy Policy covers what information we collect from you when
you visit the Klub Kadaddle.com site, how we use it, and under what circumstances
we disclose it. By using the Klub Kadaddle.com site, you agree with the
terms and conditions of this Privacy Policy and Terms of Use.
1. The information we collect
When you use the Klub Kadaddle.com site, we receive
and collect certain information. The information that we receive and
collect depends on
what you do when you visit Klub Kadaddle.com.
Automatically Collected Information. Some information is automatically
received and sometimes collected from you when you visit
the Klub Kadaddle.com site.
We receive and collect the name of the domain and host from which you access
the Internet; the Internet protocol (IP) address of the computer you are
using; the browser software you use and your operating system;
the date and time you
access our site; and the Internet address of the web site from which you
linked directly to our site. We use this information to monitor
the usage of our site.
Also, when we send emails to you, we may be able to identify information
about your email address, such as whether you can read graphic-rich
HTML emails.
All of the information we automatically capture provides us with the ability
to enhance our customers' search and shopping experiences and to determine
aggregate information about our user base and usage patterns.
Information Collected via Cookies. We use cookies to enhance the browsing
and shopping experience on the Klub Kadaddle.com site. "Cookies" are
small files or records that we place on your computer's hard drive to collect
information about your activities on the Klub Kadaddle.com site. The cookies
transmit this information back to the computers at Klub Kadaddle.com or our
third-party distributors of advertising and newsletters; these computers
are, generally speaking, the only computers which are authorized to read
such information.
The information captured makes it possible for us (i) to speed navigation,
keep track of items in your shopping cart, and provide you with custom tailored
content; (ii) to remember information you gave to us so you don't have to
reenter it each time you visit the Klub Kadaddle.com site; (iii) to monitor
the effectiveness
of certain of our marketing email campaigns; and (iv) to monitor total number
of visitors, pages viewed, and the total number of banners served.
Most people do not know that cookies are being placed on their computers
when they visit the Klub Kadaddle.com site or most web sites because browsers
are
typically set to accept cookies. You can choose to have your browser warn
you every time a cookie is being sent to you or you can turn off cookie placement.
If you refuse cookies, you will not be able to open a Klub Kadaddle.com Shopping
Cart and therefore will not be able to complete an order with us online.
Also,
by not using cookies, your overall Internet browsing experience will be affected.
Information Collected Using Pixel Tags or Clear GIFs. To help us understand
the effectiveness of certain of our email marketing efforts, Klub Kadaddle.com
may use "message format" and "message open" sensing technologies.
Both technologies require the use of pixel tags or clear GIFs (also called
web beacons). The "message format" sensing technology allows us to
recognize whether you have enabled your email program to receive HTML emails;
if so, this information is then associated with your email address so that
subsequent messages can be sent to you in HTML format. The "message open" sensing
technology allows us to recognize whether you have opened our email message.
We can only detect this if you have enabled your email program to receive
HTML emails.
Information You Actively Submit to Klub Kadaddle.com. For most of the browsing
services we provide, we neither require nor collect "Personal Customer
Information" -- your name, email address, billing address, shipping
address(es), phone number and credit card information. You can browse the
Klub Kadaddle.com
site and take as much time as you want to review our books and other products,
services and reviews without having to submit such Personal Customer Information.
Even when you use our shopping cart as you browse, there is no need to submit
Personal Customer Information.
In the following instances, however, we do need you to actively submit
Personal Customer Information: when you want to (i) create an account;
(ii) complete
an order; (iii) subscribe to our mailing list, or (iv) submit
customer reviews.
Creating a Klub Kadaddle.com Account. You can create a password-protected
Klub Kadaddle.com account to complete an order. To create
an account, we require
that you provide us with the following Personal Customer
Information: your email address (which may not be associated
with another active Klub Kadaddle.com
account), and your first and last names. You will also
have to create a password, and may be asked to select a security
question and input a security answer.
Completing an Order. If you have a Klub Kadaddle.com
account that you want to use to complete an order, we will require
you to access that account.
We will then use the Personal Customer Information
stored
in that account to complete
the order, or require you to input additional Personal
Customer Information such as payment information.
We may transfer your name and shipping address to third party suppliers
to fulfill your order.
Mailing List. You may sign up for our free Klub Katalog
emails. To do so, you will need to supply your email address.
This contact information is only
used
to forward the Klub Katalog to you.
Customer Reviews. When you submit a customer review, we
ask you to disclose your email address in addition to your
review and other optional information.
You can choose not to have your email address displayed
with your review. We only use the information you provide
to us to chronicle your review; we
do
not use such information for marketing purposes. Because
your email address at your election can be displayed with
your reviews, we can make no assurance
that others will not use the information you have provided.
2. How we use and share Personal Customer Information
Occasionally, Klub Kadaddle.com uses Personal Customer Information to market
products and services. If you have a Klub Kadaddle.com account, you can opt-out
from us using your information for this purpose at any time by logging onto
your Account and following the instructions under Name,
Password, and Communication Preferences. If you shop on Klub Kadaddle.com without an account, you can opt-out
by selecting the link at the bottom of any promotional e-mail communication
from Klub Kadaddle.com that you receive and following the instructions.
Klub
Kadaddle.com shares Personal Customer Information that we collect as
follows:
Subcontractors. We send Personal Customer Information to third-party subcontractors
and agents that work on our behalf to provide certain services. These third
parties do not have the right to use the Personal Customer Information
beyond what is necessary to assist us. They are contractually obligated
to maintain
the confidentiality and security of the Personal Customer Information and
are restricted from using such information in any way not expressly
authorized
by Klub Kadaddle.com .
Service Providers. We send Personal Customer Information to third-party
providers of goods and services that you may purchase from time to time
on our site (e.g.,
prints and posters). Like subcontractors, these third parties do not have
the right to use the Personal Customer Information beyond what is necessary
to
assist us. They are contractually obligated to maintain the confidentiality
and security of the Personal Customer Information and are restricted from
using such information in any way not expressly authorized by Klub Kadaddle.com.
Credit card companies. Credit card transactions are handled by a third-party
financial institution and their vendors, which receive the credit card
number and other personal identifying information only to verify the credit
card numbers
and process transactions.
Law Enforcement Investigations. Klub Kadaddle.com may release Personal
Customer Information when we believe, in our good judgment, that such release
is reasonably
necessary to comply with law, enforce or apply the terms of any of our
policies or user agreements, or to protect the rights, property, or safety
of Klub Kadaddle.com,
our users, or others.
Third Party Suppliers. We send your name and shipping
address, along with order details to our third party suppliers for
the purpose of fulfilling your order.
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3. Communications from Klub Kadaddle.com
As a Klub Kadaddle.com account holder, you may
receive the following communications from Klub Kadaddle.com:
Communications
related to transaction, account and website maintenance activities. By creating a Klub Kadaddle.com account or making a purchase
without a Klub
Kadaddle.com account, you may receive communications from us relating
to: order confirmations; order updates; order problems; important
website information
and material changes to site policies and account management procedures.
Communications
from Klub Kadaddle.com. As a Klub Kadaddle.com purchaser or account
holder, we use and share your contact information to communicate
special offers, events, new products and services from Klub Kadaddle.com.
As a Klub
Kadaddle.com account holder, we communicate via e-mail, postal mail
and outbound
telephone calls depending upon your settings in you Communications
Preferences; as a purchaser without a Klub Kadaddle.com account,
we may communicate
to you via e-mail. Any Klub Kadaddle.com account holder can opt-out
from the
receipt
of any such communications or opt-out of certain communication methods
by logging onto his or her Account and [following the instructions
under "Change
Your Communication Preferences]. We will recognize such opt-out preferences
even if you decide to make a purchase without using your account and
use the e-mail address stored in your account in connection with
such order.
If you
make a purchase without a Klub Kadaddle.com account, you may opt-out
from the receipt of such communications by selecting the link at
the bottom of
any promotional
e-mail communication and following the instructions.
Mailing
List. You may sign up for free Klub Katalog email.
To do so, you will need to supply your email address. This
contact information
is only used to
forward the Klub Katalog to you. To unsubscribe you can select
the link at the bottom of any Klub Katalog.
4. Placing an Order Without a Klub Kadaddle.com Account
You can place an order at Klub Kadaddle.com without an account at any time.
You will need to submit an e-mail address and other Personal Customer Information
such as billing address, shipping address, and payment information. Afterwards,
with the use of your e-mail address and order number, you will be able to view
certain order information in the Order Status section of our website such as
the billing address, shipping address, some payment information and order total.
If you do not wish to have this information displayed with the use of your
e-mail address and order number, please place your order using a Klub Kadaddle.com
account which provides the added security level of password-protected access
to such information.
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5. Underage customers
Our products and services are marketed for purchase by adults or with
the consent of adults. This is why Klub Kadaddle.com requires a credit
card that has been authorized for use to complete purchases on our site.
From time to time, parents and guardians allow their children under the
age of 18 to browse our site and to post reviews. Klub Kadaddle.com highly
values these views on the books and other products and services we offer.
As such, users of our site have the opportunity in many instances to
submit their reviews. Each user also has the option to post his or her
email address and other contact information so that other users of our
site may contact them directly. However, to protect the privacy of any
user of our site who is under the age of 13, we do not permit them to
post any contact information. Please see Review Rules for further information.
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6. Linking to third-party web sites
When you click on links and banners on our site that take you to third-party
web sites, you will be subject to the third parties' privacy policies.
While we support the protection of privacy on the Internet, Klub Kadaddle.com
cannot be responsible for the actions of any third-party web sites. We
encourage you to read the posted privacy statement of any and every site
you visit, whether you are linking from our site or browsing on your
own.
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7. Changes to Privacy Policy
Klub Kadaddle.com reserves the right to modify or amend this policy at
any time by posting the revised Privacy Policy on our site. The changes
will only affect the information we collect after the effective date
of the change to our Privacy Policy unless we clearly express otherwise.
SECURITY
POLICY
1. Protecting your information
The Personal Customer Information you provide -- including your credit
card information -- to create and access an account with us and to
make purchases from us (whether or not you use an account) is secured
using industry standard e-commerce security technology such as Secure
Sockets Layer (SSL) encryption technology. We use this SSL technology
to prevent such information from being intercepted and read as it is
transmitted over the Internet. The encrypted data goes to a secure
site where your information is stored on restricted-access computers
located at restricted-access sites.]
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2. Unique E-mail, Password & Security
Answer for Klub Kadaddle.com Account
When you create a Klub Kadaddle.com account, we secure your Personal
Customer Information in the following manner:
We cross check an e-mail address with the submitted password to validate
access to any Klub Kadaddle.com customer account.
We do not allow any e-mail address to access more than one Klub Kadaddle.com
account. When a new Klub Kadaddle.com account is created, we require
you to submit an e-mail address that is not associated with an existing
Klub Kadaddle.com account.
We encourage you to use a password that is not
easily determinable (e.g., don't use your name or street name). Keep
your password secure; do not share it with anyone.
The password is the "key" to your account;
anyone who gets this "key" can, along with your e-mail
address, gain access to your account.
If
you forget your password, to gain access to your account you will need
to have access to your e-mail account.
On the Account Sign In Page click on the Forgot your password? link
and then type in the e-mail address of the account you would like to
open.
A message will be sent to your e-mail address which includes your password.
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3. Remember to sign out
To further prevent unauthorized access to your account, remember that,
after you sign in, you should sign out once you have (i) completed your
transaction, (i) completed managing your account, or (iii) decided to
step away from your computer. Anyone who accesses your computer after
you have signed in but before you have either signed out or your session
has timed-out can access your account.
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4. Safe Shopping Guarantee
Under federal law, a credit card issuer cannot make you liable for charges
in excess of $50.00 that result from the unauthorized use of your credit
card. There are similar federal laws that relate to debit cards. Exceptions
do apply, and you will have to comply with the rules of your credit card
or debit card issuer, so please contact your card issuer for further
details.
If a credit card or debit card issuer assesses you a fee because of
the unauthorized use of your credit card or debit card on our site, Klub
Kadaddle.com will reimburse you for such amount up to $50.00. Please
contact our Customer Service for details.
Please be advised, as we state in greater detail in our Terms of Use,
we do not guarantee the continuous, uninterrupted or secure access to
the Klub Kadaddle.com site because the operation of the Klub Kadaddle.com
website may be interfered with by numerous factors outside of our control.
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5. Alternative customer purchasing options
If you do not feel comfortable sending your credit
card information to us over the Internet, you still can shop with us.
We welcome you to call
us to complete your purchase by phone at 651-428-7943.
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6. Changes to security policy
Klub Kadaddle.com reserves the right to modify or amend this policy at any
time by posting the revised Security Policy on our site. The changes will only
affect the information we collect after the effective date of the change to
our Security Policy unless we clearly express otherwise.