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PRIVACY POLICY

This Privacy Policy covers what information we collect from you when you visit the Klub Kadaddle.com site, how we use it, and under what circumstances we disclose it. By using the Klub Kadaddle.com site, you agree with the terms and conditions of this Privacy Policy and Terms of Use.

1. The information we collect

When you use the Klub Kadaddle.com site, we receive and collect certain information. The information that we receive and collect depends on what you do when you visit Klub Kadaddle.com.

Automatically Collected Information. Some information is automatically received and sometimes collected from you when you visit the Klub Kadaddle.com site. We receive and collect the name of the domain and host from which you access the Internet; the Internet protocol (IP) address of the computer you are using; the browser software you use and your operating system; the date and time you access our site; and the Internet address of the web site from which you linked directly to our site. We use this information to monitor the usage of our site. Also, when we send emails to you, we may be able to identify information about your email address, such as whether you can read graphic-rich HTML emails. All of the information we automatically capture provides us with the ability to enhance our customers' search and shopping experiences and to determine aggregate information about our user base and usage patterns.

Information Collected via Cookies. We use cookies to enhance the browsing and shopping experience on the Klub Kadaddle.com site. "Cookies" are small files or records that we place on your computer's hard drive to collect information about your activities on the Klub Kadaddle.com site. The cookies transmit this information back to the computers at Klub Kadaddle.com or our third-party distributors of advertising and newsletters; these computers are, generally speaking, the only computers which are authorized to read such information. The information captured makes it possible for us (i) to speed navigation, keep track of items in your shopping cart, and provide you with custom tailored content; (ii) to remember information you gave to us so you don't have to reenter it each time you visit the Klub Kadaddle.com site; (iii) to monitor the effectiveness of certain of our marketing email campaigns; and (iv) to monitor total number of visitors, pages viewed, and the total number of banners served.

Most people do not know that cookies are being placed on their computers when they visit the Klub Kadaddle.com site or most web sites because browsers are typically set to accept cookies. You can choose to have your browser warn you every time a cookie is being sent to you or you can turn off cookie placement. If you refuse cookies, you will not be able to open a Klub Kadaddle.com Shopping Cart and therefore will not be able to complete an order with us online. Also, by not using cookies, your overall Internet browsing experience will be affected.

Information Collected Using Pixel Tags or Clear GIFs. To help us understand the effectiveness of certain of our email marketing efforts, Klub Kadaddle.com may use "message format" and "message open" sensing technologies. Both technologies require the use of pixel tags or clear GIFs (also called web beacons). The "message format" sensing technology allows us to recognize whether you have enabled your email program to receive HTML emails; if so, this information is then associated with your email address so that subsequent messages can be sent to you in HTML format. The "message open" sensing technology allows us to recognize whether you have opened our email message. We can only detect this if you have enabled your email program to receive HTML emails.

Information You Actively Submit to Klub Kadaddle.com. For most of the browsing services we provide, we neither require nor collect "Personal Customer Information" -- your name, email address, billing address, shipping address(es), phone number and credit card information. You can browse the Klub Kadaddle.com site and take as much time as you want to review our books and other products, services and reviews without having to submit such Personal Customer Information. Even when you use our shopping cart as you browse, there is no need to submit Personal Customer Information.

In the following instances, however, we do need you to actively submit Personal Customer Information: when you want to (i) create an account; (ii) complete an order; (iii) subscribe to our mailing list, or (iv) submit customer reviews.


Creating a Klub Kadaddle.com Account. You can create a password-protected Klub Kadaddle.com account to complete an order. To create an account, we require that you provide us with the following Personal Customer Information: your email address (which may not be associated with another active Klub Kadaddle.com account), and your first and last names. You will also have to create a password, and may be asked to select a security question and input a security answer.

Completing an Order. If you have a Klub Kadaddle.com account that you want to use to complete an order, we will require you to access that account. We will then use the Personal Customer Information stored in that account to complete the order, or require you to input additional Personal Customer Information such as payment information. We may transfer your name and shipping address to third party suppliers to fulfill your order.

Mailing List. You may sign up for our free Klub Katalog emails. To do so, you will need to supply your email address. This contact information is only used to forward the Klub Katalog to you.

Customer Reviews. When you submit a customer review, we ask you to disclose your email address in addition to your review and other optional information. You can choose not to have your email address displayed with your review. We only use the information you provide to us to chronicle your review; we do not use such information for marketing purposes. Because your email address at your election can be displayed with your reviews, we can make no assurance that others will not use the information you have provided.


2. How we use and share Personal Customer Information

Occasionally, Klub Kadaddle.com uses Personal Customer Information to market products and services. If you have a Klub Kadaddle.com account, you can opt-out from us using your information for this purpose at any time by logging onto your Account and following the instructions under Name, Password, and Communication Preferences. If you shop on Klub Kadaddle.com without an account, you can opt-out by selecting the link at the bottom of any promotional e-mail communication from Klub Kadaddle.com that you receive and following the instructions.

Klub Kadaddle.com shares Personal Customer Information that we collect as follows:

Subcontractors. We send Personal Customer Information to third-party subcontractors and agents that work on our behalf to provide certain services. These third parties do not have the right to use the Personal Customer Information beyond what is necessary to assist us. They are contractually obligated to maintain the confidentiality and security of the Personal Customer Information and are restricted from using such information in any way not expressly authorized by Klub Kadaddle.com .

Service Providers. We send Personal Customer Information to third-party providers of goods and services that you may purchase from time to time on our site (e.g., prints and posters). Like subcontractors, these third parties do not have the right to use the Personal Customer Information beyond what is necessary to assist us. They are contractually obligated to maintain the confidentiality and security of the Personal Customer Information and are restricted from using such information in any way not expressly authorized by Klub Kadaddle.com.

Credit card companies. Credit card transactions are handled by a third-party financial institution and their vendors, which receive the credit card number and other personal identifying information only to verify the credit card numbers and process transactions.

Law Enforcement Investigations. Klub Kadaddle.com may release Personal Customer Information when we believe, in our good judgment, that such release is reasonably necessary to comply with law, enforce or apply the terms of any of our policies or user agreements, or to protect the rights, property, or safety of Klub Kadaddle.com, our users, or others.

Third Party Suppliers. We send your name and shipping address, along with order details to our third party suppliers for the purpose of fulfilling your order.

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3. Communications from Klub Kadaddle.com

As a Klub Kadaddle.com account holder, you may receive the following communications from Klub Kadaddle.com:

Communications related to transaction, account and website maintenance activities. By creating a Klub Kadaddle.com account or making a purchase without a Klub Kadaddle.com account, you may receive communications from us relating to: order confirmations; order updates; order problems; important website information and material changes to site policies and account management procedures.

Communications from Klub Kadaddle.com. As a Klub Kadaddle.com purchaser or account holder, we use and share your contact information to communicate special offers, events, new products and services from Klub Kadaddle.com. As a Klub Kadaddle.com account holder, we communicate via e-mail, postal mail and outbound telephone calls depending upon your settings in you Communications Preferences; as a purchaser without a Klub Kadaddle.com account, we may communicate to you via e-mail. Any Klub Kadaddle.com account holder can opt-out from the receipt of any such communications or opt-out of certain communication methods by logging onto his or her Account and [following the instructions under "Change Your Communication Preferences]. We will recognize such opt-out preferences even if you decide to make a purchase without using your account and use the e-mail address stored in your account in connection with such order. If you make a purchase without a Klub Kadaddle.com account, you may opt-out from the receipt of such communications by selecting the link at the bottom of any promotional e-mail communication and following the instructions.

Mailing List. You may sign up for free Klub Katalog email. To do so, you will need to supply your email address. This contact information is only used to forward the Klub Katalog to you. To unsubscribe you can select the link at the bottom of any Klub Katalog.

4. Placing an Order Without a Klub Kadaddle.com Account

You can place an order at Klub Kadaddle.com without an account at any time. You will need to submit an e-mail address and other Personal Customer Information such as billing address, shipping address, and payment information. Afterwards, with the use of your e-mail address and order number, you will be able to view certain order information in the Order Status section of our website such as the billing address, shipping address, some payment information and order total. If you do not wish to have this information displayed with the use of your e-mail address and order number, please place your order using a Klub Kadaddle.com account which provides the added security level of password-protected access to such information.

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5. Underage customers

Our products and services are marketed for purchase by adults or with the consent of adults. This is why Klub Kadaddle.com requires a credit card that has been authorized for use to complete purchases on our site.

From time to time, parents and guardians allow their children under the age of 18 to browse our site and to post reviews. Klub Kadaddle.com highly values these views on the books and other products and services we offer. As such, users of our site have the opportunity in many instances to submit their reviews. Each user also has the option to post his or her email address and other contact information so that other users of our site may contact them directly. However, to protect the privacy of any user of our site who is under the age of 13, we do not permit them to post any contact information. Please see Review Rules for further information.

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6. Linking to third-party web sites

When you click on links and banners on our site that take you to third-party web sites, you will be subject to the third parties' privacy policies. While we support the protection of privacy on the Internet, Klub Kadaddle.com cannot be responsible for the actions of any third-party web sites. We encourage you to read the posted privacy statement of any and every site you visit, whether you are linking from our site or browsing on your own.

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7. Changes to Privacy Policy

Klub Kadaddle.com reserves the right to modify or amend this policy at any time by posting the revised Privacy Policy on our site. The changes will only affect the information we collect after the effective date of the change to our Privacy Policy unless we clearly express otherwise.

SECURITY POLICY

1. Protecting your information

The Personal Customer Information you provide -- including your credit card information -- to create and access an account with us and to make purchases from us (whether or not you use an account) is secured using industry standard e-commerce security technology such as Secure Sockets Layer (SSL) encryption technology. We use this SSL technology to prevent such information from being intercepted and read as it is transmitted over the Internet. The encrypted data goes to a secure site where your information is stored on restricted-access computers located at restricted-access sites.]

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2. Unique E-mail, Password & Security Answer for Klub Kadaddle.com Account


When you create a Klub Kadaddle.com account, we secure your Personal Customer Information in the following manner:
We cross check an e-mail address with the submitted password to validate access to any Klub Kadaddle.com customer account.

We do not allow any e-mail address to access more than one Klub Kadaddle.com account. When a new Klub Kadaddle.com account is created, we require you to submit an e-mail address that is not associated with an existing Klub Kadaddle.com account.

We encourage you to use a password that is not easily determinable (e.g., don't use your name or street name). Keep your password secure; do not share it with anyone. The password is the "key" to your account; anyone who gets this "key" can, along with your e-mail address, gain access to your account.

If you forget your password, to gain access to your account you will need to have access to your e-mail account. On the Account Sign In Page click on the Forgot your password? link and then type in the e-mail address of the account you would like to open. A message will be sent to your e-mail address which includes your password.

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3.
Remember to sign out

To further prevent unauthorized access to your account, remember that, after you sign in, you should sign out once you have (i) completed your transaction, (i) completed managing your account, or (iii) decided to step away from your computer. Anyone who accesses your computer after you have signed in but before you have either signed out or your session has timed-out can access your account.

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4. Safe Shopping Guarantee

Under federal law, a credit card issuer cannot make you liable for charges in excess of $50.00 that result from the unauthorized use of your credit card. There are similar federal laws that relate to debit cards. Exceptions do apply, and you will have to comply with the rules of your credit card or debit card issuer, so please contact your card issuer for further details.

If a credit card or debit card issuer assesses you a fee because of the unauthorized use of your credit card or debit card on our site, Klub Kadaddle.com will reimburse you for such amount up to $50.00. Please contact our Customer Service for details.

Please be advised, as we state in greater detail in our Terms of Use, we do not guarantee the continuous, uninterrupted or secure access to the Klub Kadaddle.com site because the operation of the Klub Kadaddle.com website may be interfered with by numerous factors outside of our control.

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5. Alternative customer purchasing options


If you do not feel comfortable sending your credit card information to us over the Internet, you still can shop with us. We welcome you to call us to complete your purchase by phone at 651-428-7943.

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6. Changes to security policy

Klub Kadaddle.com reserves the right to modify or amend this policy at any time by posting the revised Security Policy on our site. The changes will only affect the information we collect after the effective date of the change to our Security Policy unless we clearly express otherwise.

© Copyright RPS Holdings, Inc. 2008